PRIVACY POLICY

Privacy Policy

SSTRAVEL values your personal information and privacy. This policy explains how we collect, process, use, and protect information when you use our website, membership features, quotation, reservation, and payment services.

Information We Collect

Depending on the service you use, we may collect your name, phone number, email address, messaging account, passenger count, pickup and drop-off locations, travel itinerary, order information, payment and transaction identifiers, invoice or accounting information, and necessary system records generated through use of the website.

How We Use Information

Personal information is primarily used to manage membership accounts, quotations, reservations, orders, vehicle and driver arrangements, payments, customer-service communications, refunds, accounting, transaction security, service improvement, and legal or regulatory requirements.

Information Sharing

To fulfill a booking, we may share necessary information with transportation service partners, third-party payment providers, information-system or cloud-service providers, and competent authorities legally entitled to request such information. We only provide information reasonably necessary to complete the relevant service.

Payment Information

When you use a third-party payment provider, payment information is handled under that provider's security mechanisms. As a general rule, this website does not independently store your complete credit-card number or card security code.

Data Retention and Security

We retain relevant information for the period reasonably necessary to provide services, process transactions, and satisfy legal or accounting requirements. We also use reasonable security measures to reduce the risk of unauthorized access, use, alteration, or disclosure.

Your Rights

Subject to applicable law, you may request access to, review of, copies of, supplementation of, correction of, cessation of collection or processing of, or deletion of your personal information. Exceptions may apply where retention is required by law, contract, accounting, or transaction-record obligations.

Cookies and Website Records

This website may use cookies, analytics, and other necessary website technologies to maintain login sessions, improve functionality, understand usage, and protect transaction security. You can manage cookies through your browser settings.

Policy Updates

If this policy is updated, the revised version will be posted on this website. Material changes affecting user rights will be communicated through an appropriate method.

Last updated: October 2, 2026